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How it Works

If you're interested in knowing more about our houses and current vacancies, how the moving process works, or checking common FAQ's, this is the page for you.

Two young adults cooking dinner

Next Steps

Step 1.


Check availability, choose a room, and arrange  a viewing using our online booking service.

Step 2.


Visit Stevenage, meet us, see the house, your room and the shared facilities.

Video viewings are available if you can't make it in person.

Step 3.


If we're right for you and you're right for us, we'll reserve your room and kick off referencing.


Once successfully referenced we'll sign you up to our standard tenancy contract.

Step 4.


The big day has arrived.


Move in, get settled, meet your housemates and find your way around the local area.

A modern table setting

Like what you've seen?

If you're looking for a move right now, or just fancy taking a peep at our houses, click the "Check Availability" button below. If you see something you like, you can also arrange to meet us and view the room. 

If you aren't planning on moving immediately, or can't find anything to suit you, then we can to let you know when rooms become available. Click the "Get in Touch" button below, let us know how we can help.

Otherwise, if you want to know how the moving process works, or have any other questions, keep scrolling.

  • How long does it take to move in?
    You need to allow time for referencing, and it always helps to let your employer and current landlord know there's a request on the way. 1 to 2 weeks after your viewing is usually realistic, although it can be quicker if absolutely essential.
  • What referencing checks do you carry out?
    We use a small, specialised referencing agency who will check your identity and credit history. They will also contact your employer and current landlord. If you are moving to the UK we may need to carry our additional checks because you don't have a credit history in the UK.
  • Will I need to provide a guarantor?
    In some circumstances we may need a guarantor. This is someone living in the UK who will sign to guarantee your rent payments if you fail to pay. Any guarantor will need to pass a credit check. We will let you know if a guarantor is required once your referencing has completed.
  • How long will my contract be for?
    Our standard contract is for a fixed term of 6 months. At the end of this period your contract will automatically roll onto a monthly periodic tenancy unless either party has given notice.
  • How much will it cost me to move in?
    Your moving in cost will be equal to 2 months rent. This is made up of your first month's rent plus a tenancy deposit equal to one month's rent. Your deposit will be protected by the Deposit Protection Service (DPS).
  • When will my monthly rent be due?
    We usually collect rent on the monthly anniversary of your moving in date. So, if you moved in on the 19th June, your next rent would be due on the 19th July and then the 19th of each subsequent month. Some housemates prefer to pay their rent immediately after they have been paid at the start of the month, and we can arrange this if you'd prefer. Usually it means that your first rent payment will be for more than a month. For example, if you were to move in on 19th June, your first rent might cover ther period 19th June to 31st July. Subsequently rent would be due on 1st August and then the 1st of each following month.
  • How much notice do I have to give to move out?
    Once your 6 month fixed term is completed you can move out at any time by giving one month's notice. If you want to move out during the 6 month fixed term you will need to give a minimum of one month’s notice and continue to pay your rent until a suitable replacement is sourced, referenced and until their tenancy commences. You will also need to pay our re-marketing and referencing cost of the replacement tenant. Alternatively, you will be responsible for the remainder of the rent for the fixed term, whichever is the lesser amount.
  • Can I bring my own furniture?
    You can bring furniture in addition to what we provide so long as any furnishings comply with fire safety legislation and have a fire safety label. Many housemates bring additional storage or a desk to work from home. Please note, furniture provided by us will need to remain in your room.
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